Frequently Asked Questions
Everything you need to know about your KittySpoutTM style journey.
How long does shipping take for my order?
Standard shipping typically takes 5-10 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, items can be returned in their original, unworn condition with tags attached.
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure you find the perfect KittySpoutTM fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. We work closely with our manufacturers to ensure high-quality, durable fabrics that are produced under fair labor conditions.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can request changes or cancellations within 2 hours of placement by contacting our support team.